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E-Learning Courseware Developer

Pacific Sky Aviation Inc. (‘PSAI’) is a privately held B.C. company, with operations at our headquarters in Victoria and at our Twin Otter flight test and training centre in Calgary, Alberta. PSAI’s sister company Viking Air Limited (‘Viking’) is a global leader in utility aircraft services and manufacturer of the world-renowned Series 400 Twin Otter.
For over 25 years, PSAI has been a Transport Canada approved provider of flight training, including initial licensing and ratings for new pilots.  Since Viking’s launch of the Series 400 Twin Otter and acquisition of the Bombardier waterbomber program, PSAI has also provided advanced Twin Otter and CL-215/CL-415 training for pilots throughout the world. PSAI’s brand new flight training center in Calgary houses a Level “D” Viking Twin Otter Series 400 Full Flight Simulator. In the first year of operation, the Twin Otter simulator is beating expectations and business growth is expanding rapidly.

For the past two years, PSAI has been providing training for CL-215 and CL-415 waterbomber pilots and engineers. Viking is considering the restart of production with the CL-515, an improved and modernized version of the classic waterbomber. This growth requires a new position at PSAI – E-Learning Courseware Developer.

Position Description
Reporting directly to the Training Manager, the E-Learning Courseware Developer works with PSAI’s Subject Matter Experts (SME) to develop training modules for our Pilot and Maintenance Distance Learning Platform. The successful incumbent will be guided by the SME’S regarding content, authoring process, product instructional components (instructor guides, participant guides, quick reference cards, videos, presentation scripts, checklists, tests, evaluation forms, written role plays/exercises, video demonstrations, simulations and games as well as content design and layout) in order to design, develop and implement engaging and compelling instructional resources (for classroom, virtual and OnDemand delivery) to ensure knowledge transfer and retention for our clients. 
Calgary, Alberta


Specific Accountabilities include:

  • Designing, developing and implementing engaging and compelling instructional resources (for the classroom as well as for virtual and OnDemand delivery) that ensure knowledge transfer and retention. 
  • Maintaining the Library of Training Courses and ensuring effective management of documents within the company’s electronic document management system.
  • Assisting in formatting of formal programs and processing documents within the department.
  • Managing multiple stakeholders and working collectively with Subject Matter Experts to ensure accurate course development and delivery.
  • Performing any other related duties required on an as needed basis.


  • A minimum of 4 years of recent related experience in Instructional Design, E-learning technologies or Adult Education as well as a certificate, degree or diploma in On-Line & Distance Learning, Educational Technology and/or Courseware Development.
  • Intermediate knowledge of Articulate Storyline.
  • Experience in the development of learning and performance support content using sound instructional design principles.
  • Experience using Adobe Photoshop, and Adobe Illustrator.
  • Experience with learning management systems and performance support technologies.
  • Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook), internet search engines, and other common content development software.
  • Knowledge of AICC and SCORM standards and implementation.
  • Proven experience excelling in a complex business environment.
  • Ability to prioritize and multi-task in order to work on a multitude of projects simultaneously.
  • Strong verbal communication skills with above average writing and presentation skills.
  • Ability to prioritize projects, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment
  • Solid problem-solving skills with the ability to think creatively, out of the box, to solve complicated problems
  • Ability to collaborate and engage with others to brain storm ideas




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