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Sr. Customer Service Coordinator

One of the largest chemical and ingredient distributors in Canada servicing industries ranging from healthcare to agriculture, currently has a rare opportunity for a Customer Service Coordinator to join their Delta office.

This is an amazing chance to join a reputable organization, ranked as a Top 50 Best Managed Canadian company, and benefit from the following:

  • Room for career growth
  • Strong compensation ($48K to $57K)
  • Work/Life balance
  • Comprehensive benefits package
  • Opportunity to learn new skills
  • and more

 

The CSR is responsible for coordinating front line customer orders and inquiries.

This person will be expected to closely monitor customer orders / requests and pro-actively communicate updates and changes to customers. This person will work closely with Sales, Product Managers, Product Coordinators and Business Services to ensure timely response, delivery of orders and resolve issues that may arise during the ordering and delivery process.

This individual may also be required to work on special projects or be involved in regular support tasks for the company outside of their regular responsibilities as Customer Service Representative.

 

The ideal candidate will have the following qualifications:

  • Experience in customer service (ideally over the phone
  • Excellent organizational, communication, presentation and follow-up skills
  • A creative thinker able to set priorities and contribute to a high performance team culture 
  • Superior ability to problem solve, make decisions, handle pressure, work with a sense of urgency 
  • Detail oriented, proven analytical skills and able to multi-task
  • Entrepreneurial individual, dynamic, professional, self-motivated with leadership skills
  • Ability to support and build strong partnership and relationship with the commercial customers
  • Proven ability to be a team player 
  • Superior interpersonal skills

 

If  you are looking to join a dynamic company and build a career, apply today and change your life.

Interviews are commencing immediately (cover letters not required).

We at TPD thank you for your interest and look forward to reviewing your resume.

 

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